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Browse our Support articles or enter a keyword in the Search box to find the most relevant support articles. Our most commonly viewed articles are listed to the right, along with articles our customers have ranked the most helpful. You can also use Tags as quick links to support articles.

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Tips on how to change the display on your Electronic Program Guide. Tips on how to change the display on your Electronic Program Guide.

Did you know that you can change the view type of your Electronic Program Guide (EPG)?

How?

1. Press “guide” on your TiVo remote.
2. Press the “enter” button for guide options.
3. Using the directional pad, scroll to the “style” option.
4. Select “Grid Guide”

Scroll to the top and select “finished changing options”.

16th Sep 2008 09:49

If your TiVo® box ever gets stuck in re-boot: If your TiVo® box ever gets stuck in re-boot:

If your TiVo box ever gets stuck in re-boot, follow these instructions.

During the TiVo® Video (when the box is rebooting) press the TiVo® button on the remote control then follow these steps:

Step 1
Select - Messages & Settings > Settings > Network > Connect to the TiVo® service now

This will download the latest code, including the fix. You then need to verify that the box is Pending Restart.

Step 2
Press the TiVo button > Messages & Settings > Settings > Network (Last Status: Pending Restart)
 
Step 3

Press the TiVo button > Messages & Settings > Restart or Reset System > Restart the TiVo® DVR

The whole process should take between 10-20 minutes.
16th Sep 2008 09:48

Do you need an Internet connection? Do you need an Internet connection?

Yes, the TiVo® DVR connects to the TiVo® service using the internet to update its programme guide listings so you can take advantage of the easy-to-use EPG (Electronic Program Guide) and recording features. The TiVo® DVR also connects online to update itself with new features as they become available. The TiVo® DVR needs a constant connection to broadband internet via a wired or wireless home network. If you don’t have a home network setup, ask your retailer how to set one up or contact our Professional Help services. There is more information about broadband internet in the 'Setup and Install' section of our website.
16th Sep 2008 09:47

New features: coming soon. New features: coming soon.

We expect TiVo® Desktop, Music and Photo streaming, the External Hard Drive and Multi-Room viewing to be available early next year. There will be other features and services released, so check back to the website for more announcements.
16th Sep 2008 09:45

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