Welcome to TiVo® Setup & Support
Browse our Support articles or enter a keyword in the Search box to find the most relevant support articles. Our most commonly viewed articles are listed to the right, along with articles our customers have ranked the most helpful. You can also use Tags as quick links to support articles.
Just bought a new TiVo® box? Try the Setup and Install articles.
Need help connecting online? Try the Networking Troubleshooting articles.
Download the instruction manuals. Try the Viewer’s Guide and Quick Guide.
News
Tips on how to change the display on your Electronic Program Guide. 
Did you know that you can change the view type of your Electronic Program Guide (EPG)?
How?
1. Press “guide” on your TiVo remote.2. Press the “enter” button for guide options.
3. Using the directional pad, scroll to the “style” option.
4. Select “Grid Guide”
Scroll to the top and select “finished changing options”.
If your TiVo® box ever gets stuck in re-boot: 
During the TiVo® Video (when the box is rebooting) press the TiVo® button on the remote control then follow these steps:
Step 1
Select - Messages & Settings > Settings > Network > Connect to the TiVo® service now
This will download the latest code, including the fix. You then need to verify that the box is Pending Restart.
Step 2
Press the TiVo button > Messages & Settings > Settings > Network (Last Status: Pending Restart)
Step 3
Press the TiVo button > Messages & Settings > Restart or Reset System > Restart the TiVo® DVR
The whole process should take between 10-20 minutes.
Do you need an Internet connection? 
New features: coming soon. 
There are 162 FAQ Articles Online